📝 Narcizo’s Experience in a Nutshell
“Survey Shack made inspecting a three-bedroom flat surprisingly simple. The app guided me step-by-step and the instant report highlighted damp issues I would have missed, helping me negotiate the price and plan repairs. Fast, clear, and excellent value — highly recommended!”
– Narcizo
⚡ Quick-fire Highlights
👉Aha moment: Spotting damp behind a wardrobe.
👉Survey Shack made me realise: How much I could discover myself with the right guidance.
👉Biggest win: Saving £1000 on the purchase price and on the survey itself
👉Survey Shack in three words: Easy • Thorough • Empowering
👉Genie in one word: Reassuring
👉New skill: Learnt how to spot cracks that could mean movement & how to identify damp proof course
👉Would I use it again? 100% yes
🚀 Getting Started
Q: How did you get on with using the app – was it an easy experience?
A: Very easy! The prompts and visual cues guided me step-by-step. I familiarised myself with the app one day before, going through the questions, as mock test.
Q: Did you complete the inspection in one go or pause and come back to it, and how long did it take?
A: Completed the inspection in about 45 minutes.
Q: Did you use any tools e.g. binoculars?
A: I used only my phone. I also brought along a simple moisture meter. It is an inexpensive add-on that confirmed my damp suspicions, but it was by no means essential.
📊 What the Report Revealed
Q: How helpful was the instant report, and did it highlight anything you had not noticed yourself?
A: Extremely helpful — it confirmed the damp issue I suspected. The best bit was the instant, tailored guidance! It turned my inspection answers into a comprehensive report with clear condition ratings so I could see at a glance what was low, medium, or high priority.
Q: How useful was the complimentary Critical Property Data report?
A: It was a genuinely useful addition. The postcode-based report pulled together planning history, surface and flood risk, noise and transport and many other elements all in one place without the legwork. It helped me sanity-check the area, understand any environmental or legal flags.
Q: How was your experience with Survey Shack Genie, and did the feedback give you confidence in your next steps?
A: Quick and reassuring. I sent my questions and a handful of photos, and the Genie response broke things down clearly. It gave me practical next steps including the right specialist to speak to, which in my case was a timber & damp specialist. The post-inspection support was great value for money, cleared all my doubts, and gave me confidence I was moving in the right direction.
🔑 On the Day
Q: Was the estate agent/homeowner accommodating when you carried out your inspection?
A: The estate agent was accommodating. I explained I was carrying out a thorough inspection using an app.
Q: Any tips for others on getting permission/time on site?
A: Book a longer slot (at least an hour) and let the agent know you will be taking detailed notes/photos. I also sent seller questions in advance using the app prompts.
💡 Why It Mattered
Q: Did Survey Shack help you spot issues, avoid surprises, or save time or money? Can you give an example?
A: It helped me identify damp problems, which let me negotiate a £1,000 reduction. It definitely saved money and stress. It also helped me understand the property’s construction type and showed me how to identify the damp proof course.
Q: How did it influence your decision about the property (for example proceed, negotiate, walk away, or get quotes)?
A: It gave me the confidence to proceed while budgeting for repairs. I saved money on both the survey and the property price.
🏡 Looking Back
Q: If you have purchased a home before, what survey did you use (e.g., Level 2/3), and how did Survey Shack compare?
A: Last time I bought a property I paid for a traditional Level 2 survey. Survey Shack was faster, more interactive, and gave me more control over what I wanted to focus on.
📣 Would You Recommend It?
Absolutely! It is affordable, easy, and empowering. It really did feel like having a professional surveyor in my pocket!
🔎➡️🚀 From Insight to Action
Narcizo’s experience shows how Survey Shack turns a daunting process into one that’s clear, informative, and reassuring. From spotting hidden damp to negotiating with confidence, his story highlights the value of early insights and step-by-step guidance. And when he summed up Genie in just one word — reassuring — we couldn’t say it better ourselves!
